Looking after our Rufians
We take the welfare of our staff very seriously - we work closely with NABS and are committed to the #timeTo manifesto.
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Reporting to: Project Director
Hours of work: Monday – Friday 9.30-18.00
Place of work: EC1M/Temporarily remote
Rufus Leonard – About us
We were born of a fascination with people-led service organisations and a frustration that they often fail to achieve their full potential. Our founders, Neil and Darrel, started Rufus Leonard to have long-term partnerships enabling our clients to become and remain outstanding in their categories.
Rufus Leonard is an independent agency that builds category-defining service brands through design & technology. We act as the catalyst for service brands with the desire to be foremost, standard-setting, and first choice. With over 30 years of experience, we help brands like Lloyds Banking Group, The Student Hotel, The Gym Group, WWF, and British Gas. We pride ourselves on our mission to deliver meaningful impact to people.
Rufus Leonard is for everyone. We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. Rufus Leonard is an equal opportunity employer. We do not discriminate on the basis of race, ethnicity, religion, national origin, sexual orientation, age, marital or family status, disability, gender identity or expression, or any other legally protected status. We want to create a supportive and inclusive environment where our employees can reach their full potential. We are committed to a culture where respect and understanding is fostered and the diversity of people’s backgrounds and circumstances will be positively valued.
We are Lionhearted. We are Down to Earth. We are Hungry. Together we are Rufus
You will be working on one of our pillar Client accounts at Rufus Leonard. This is a financial services account that we have held for a significant number of years. The role is varied and extremely fast paced to fulfil our role which is brand led.
Your role will require you to be a creative problem solver, and to lead all delivery elements of the account by both overseeing and being hands on across numerous projects, playing a leading client facing role in ensuring the day-to-day work is delivered on brief, to exceptional quality, on time and on budget.
This is a client facing role – you will be the main point of contact for the Client and responsible for building a positive relationship – both internally within Rufus, working closely with the Strategy and Creative department. And externally partnering with Clients to ensure that Rufus always add value ensuring the absolute best quality work is delivered.
You will be adept at multi-tasking – actively juggling multiple work-streams and stakeholders for successful delivery.
You will be a people person and can get the most out of those around you –whether they be in your own team, the creative, strategy or internal teams and the Clients.
The ideal candidate would not only have a thorough understanding of Brand Experience must also have / or be able develop an exceptional understanding of the digital arena and how new and emerging developments can be exploited to add value to a client’s business.
Skills & Experience
This role will require flexibility and creativity in approach whilst leading on best practices, you’ll be a great listener and communicator, motivator and project manager with an innate ability to 'get things done', whilst ensuing quality is always the priority. As a result, you wear many hats. You will be advising teams and clients on briefs, scope and budgets, concepts and work. So will need to be able build strong, resilient relationships with internal departments and external clients.
How we’ll support you
As well as looking after your career development and learning, we know how important it is to look after you in other ways too.
Here's a taster...
Have Christmas on us! And an extra day for your birthday whilst you're at it.
Got an interest? There’s a club for that (or you can start a new one).
Hot or not, in summer months there’s always ice cream at Rufus.
Because we know there’s more to life than work.
Let’s recruit together and find your next colleague.
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